We're with you through every step and stage

CTR/CRA Driven Service and Support

You can be confident our CTR, CRA, Physician and Technical Staff team will help you resolve any registry or data management issue — from the basic use of OncoLog to more advanced help with queries and report writing.


Registry Support

  • Outstanding technical and customer support service included
  • Certified Tumor Registrars on staff to help answer your questions
  • Support oncall Monday through Friday from 8 A.M. to 7 P.M. ET
  • NCRA CE approved quarterly web seminars with experts in the field
  • Additional assistance provided during the COC call for data!
  • 100% dedication to customer satisfaction

ONCO Platinum Support — worth its weight in platinum ONCO proudly introduces the most comprehensive support in the industry from West Coast, East Coast and Central U.S. offices to serve you better:

  • Available for extended hours
  • Four hours of Advanced Training over the Web available on request
  • Complete installation of all software upgrades
  • Full Database Administrator service including upgrading database server
  • Database back up consultation and audits
  • Analysis of NCDB Edits
  • Annual Report Service


Call or click: We’re here when you need us!

For user or technical support call (800) 345-ONCO (6626)
Email: support@oncolog.com
You may also fax support at (888) 626-5290.