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Technical FAQ




What RDBMS does OncoLog run on?

OncoLog will run on MS SQL Server 2012 R2 or newer.

Do I need a dedicated machine as my database server?

It is not necessary to purchase a dedicated server. OncoLog performs well in a shared SQL Server environment.

Does OncoLog run in a Terminal Server / Citrix environment?

Yes, a multi-processor server running Windows Terminal Server / Citrix Presentation Server is recommended for this scenario.

What database maintenance will I have to perform?

Other than backups and standard SQL maintenance plans, no additional database maintenance is required. It is anticipated that your facility provide a DBA on-site. If an on-site DBA is not available, Onco Inc. does offer database support services for an additional charge.




What network operating systems does OncoLog run on?

OncoLog is network operation system independent. Connectivity is only required between the client and database server.

What are the server specs?

If you choose to utilize a stand-alone SQL Server, appropriate specs are as follows:

  Recommended Minimum
Processor Pentium IV 2.0 GHz Pentium IV 1.5 GHz
Memory 8 GB RAM 4 GB RAM
Drive Space 20 GB Free Disk Space 10 GB Free Disk Space
Display VGA VGA
Operating System Windows Server 2012 R2 or newer Windows Server 2012 R2


What protocols can OncoLog use?

OncoLog can run on any standard networking protocol including IP, IPX/SPX, and NetBEUI.


Should my network be 10Mb or 100Mb?

OncoLog will run without a problem on 10Mb Ethernet.  We do recommend that the software be run at 100Mb for optimum performance, especially if the programs are being run from a shared directory on the server. If using the application approach (i.e. Windows NT Terminal Server), network speed is unimportant.




What operating systems does OncoLog run on?

If running Microsoft Terminal Server/Citrix as the application server, any client supported by Citrix will be supported (please see their website for hardware specifications). If running OncoLog as a client server application, any Microsoft Windows operating system greater than Windows 7 Service Pack 1 is supported.

What are the workstation specs?

Processor Type Speed Memory
Pentium III Compatible or Higher Minimum: 600 MHz

Recommended: 1 GHz or greater


Minimum: 2 GB

Recommended: 4 GB or more

Maximum: Operating system maximum

Is the software 32-bit or 64-bit?

OncoLog is a 32-bit application, but it also runs well in a 64-bit environment!

How does the application handle printing?

OncoLog uses Windows print services.  If you can print from other Windows applications you will have no trouble printing from OncoLog.

Do I need to have Microsoft Office installed?

Yes.  OncoLog uses both Word and Excel for generating reports. Some of these reports are complex and use both macros and DDE communications. Because of this complexity Oncolog requires Microsoft Office 2010 or newer.

Can the software be run from the server?

Yes, OncoLog can be run from a shared directory on the server. If OncoLog is going to be run from a server, Onco strongly recommends running on 100Mb Ethernet.

How often are software updates issued?

OncoLog issues bi-annual updates.   These updates consist of new features and program enhancements.  Additional updates may be issued throughout the year as the need arises.

How are updates distributed?

Updates will be available via Onco’s FTP Site for client download.


Installation & Support


Does the client install the software?

The program CD will be shipped to your site or made available on our FTP site with an install program and installation instructions. Installation will require a DBA and an IT Technical person on site. Onco will provide necessary expertise to accomplish the installation.

How does the data conversion process work?

Please refer to the Data Conversion FAQ.

What do I have to provide for the data conversion specialist?

The conversion specialist will need to have a sample of your data for the initial survey.  They will also need a record layout and a data dictionary.

What types of support are available to me?

Telephone support for trained registry staff is available from 8:00 A.M. to 7:00 P.M. US Eastern Time. E-mail support is available 24 hours a day.  All e-mail messages get a response within one working day.


Data Conversion FAQ

OncoLog Cancer Registry Software
Onco, Inc.


What is data conversion?

Data conversion is the process of translating the fields in your current database data file to OncoLog’s database files. the conversion is based on mapping all standard NAACCR (North American Association of Central Cancer Registries) fields in your current data file to similar fields in OncoLog’s data file.

What does the data conversion include?

Data conversion is primarily the migration of standard NAACCR data elements into the OncoLog database. Fields that are determined not to be part of the standard NAACCR record are considered “custom” fields and are quoted separately.

When will Onco begin my data conversion and what is my responsibility?

Onco, Inc.’s data conversion team will contact you to initiate the conversion process upon our receipt of your initial down payment. You will be asked to submit the physician file and/or hospital file from your previous database. Please be prepared to send a sample of your data file as soon as possible in NAACCR file format. Please contact Onco Technical Support when ready to ensure proper secure transmission.

 Can I enter new cases while the data is being converted?

Yes, you will be able to continue using your old software system during the time that your data is being converted (this assumes a final download of your data from your old system).